Terms & Conditions

1. General Information

This website is owned and operated by Elysia.
By using our website, you agree to comply with these Terms & Conditions, our Privacy Policy, and our Return & Exchange Policy.
If you do not agree with any part of these terms, please avoid using our website.

2. Product Information

• We strive to display product colors, details, and images as accurately as possible.
• However, slight variations in color or texture may occur due to lighting, screen settings, or photography.
• All sizes and measurements are approximate and may vary slightly.
Elysia is not responsible for minor variations.

3. Pricing & Payments

• All prices listed on our website are final and inclusive/exclusive of taxes (as specified).
• We reserve the right to update prices at any time without prior notice.
• We use trusted and secure payment gateways; we do not store your card or payment details.

4. Orders & Acceptance

• Placing an order does not guarantee acceptance.
• We reserve the right to cancel or refuse any order due to:
o Payment issues
o Stock unavailability
o Incorrect pricing or product information
o Suspicious or fraudulent activity
• If your order is cancelled, you will be notified via email/phone.

5. Shipping & Delivery

• Delivery times may vary depending on your location, order volume, and logistics partners.
• Once the order is shipped, we cannot modify or cancel it.
• We are not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.
Detailed information is available in our Shipping Policy.

6. Return & Exchange

• We accept returns/exchanges only as per our Return & Exchange Policy.
• Products must meet all required conditions for acceptance.
• Jewellery items are non-returnable/non-exchangeable except for damaged or incorrect items.
Please read the policy before placing your order.

7. Store Credit

• Any eligible return/exchange may result in store credit if replacement stock is unavailable.
• Store credit is non-refundable, non-transferable, and valid as per the terms mentioned in the policy.

8. User Responsibilities

By using our website, you agree that:
• You will provide accurate and updated information
• You will not misuse, hack, or interrupt the website
• You will not engage in fraudulent purchases
• You will maintain confidentiality of your login details
Any misuse may result in restricted access or legal action.

9. Intellectual Property

All content on this website, including:
• Logos
• Images
• Product photos
• Designs
• Text & graphics
…is the property of Elysia and protected by copyright and trademark laws.
You may not copy, edit, distribute, or use any content without our permission.

10. Limitation of Liability

Elysia is not responsible for:
• Any indirect, incidental, or consequential damages
• Losses caused by delayed delivery
• Issues arising from third-party service providers (payment gateways/couriers)
Our liability is limited to the value of the product purchased.

11. Changes to Terms

We may update these Terms & Conditions at any time.
Changes will be effective once posted on the website.
Continuing to use the website indicates acceptance of the updated terms.

12. Contact Us

For any questions or concerns related to these terms, contact us at:

Elysia
Email: elysia.inquiry@gmail.com
Phone: +91 95107 86485
Address:Vadodara, Gujarat